Sign up Process
Sign up Process
Step 1:- Understanding the Client's Requirement
- Detailed Description of an outsourcing project
- Number of resources required/Team Size
- Duration of the project
- Time Zone,working hours,and number of shifts required
- Forecasting the Project
Step 2:- Execution of the Process
- Recruitment of staff
- Training of staff
- Implementation of the company’s protocols and policies
- Process takeover and handing over to offshore staff
- Project management
- Increase in Company’s revenue
Step 3:-Operations
- Setting up goals and objectives
- Setting up the Milestone and deliverables
- Robust policy regarding Quality control and Work Ethics
- Privacy of client's data
- Continuous training of staff
- Closely monitoring staff day-to-day activity.
About us
- Best Facilitators
- Best Innovators
- Best Service Providers
- Global Excellency in Services
- Holistic Customer Satisfaction
- High-quality proficiency
- Global Competency
- Optimal Solutions.
Frequently Asked Questions
Do I get efficient staff for my project?
In India, we get highly qualified staff as per the market scenario and we have good consultants on our panel who always have good candidates in their database. Above all our HR is efficient enough to recruit the right candidate as per the project requirement.
Where are we located?
We are located in Mohali (Punjab) and it is also a satellite town of the city of beautiful Chandigarh. This city is having very good infrastructure in regard to communication as well as road and Air traffic and also has an international Airport.
What about the procedure and process as per the client’s policies?
We offer our clients a very flexible working style as per their needs, policies, processes, compliance, data security procedures, and ethics and if required we also provide them an isolated area in the office premises to the employees working on the client’s project if desired by our client and provide the environment to the client as its own extension of offshore employees.
What if the client wants to visit the offshore office?
Of Course, Clients can visit our offshore office and can have a one-on-one interaction with employees working on client projects. We assist our clients in getting good accommodation in a hotel and also provide them the transportation facility.
What about the Privacy and security of the client’s businesses?
We at Knowbility solutions are committed to providing the best of services to our customers by keeping the privacy of our customers a priority and strict measures are taken to endure clients’ data as well. We at Knowbility Solutions adhere to rules and regulations and strictly ensure the compliance while calling for our clients to generate leads, telemarketing, etc. with the National do not call registered numbers, a list to which citizens can add their phone numbers to avoid receiving any telemarketing calls, etc.
Why Knowbility?
We have helped companies to increase their revenue by providing the best of services to their customers as customers have high expectations for the customer service provided by brands. They not only want their issues addressed, but they also want them handled quickly and efficiently and when a time-sensitive matter arises, the customer prefers to call immediately to contact the company’s customer care services. It's critical and urgent for the customer to call for support or service and the availability of a representative or customer care specialist can provide assistance to the customer 24 * 7 or during the time frame when the customer can call.