IT Services

Normally, we keep 2 – 3 executives as standby resources, to adjust the replacement of employee going on urgent leave to provide uninterrupted services to our clients. We also assign standby resources in case our client needs services on urgent basis. Otherwise it normally takes 2 weeks to allocate resources to the new project after signing off the agreement.

In India, we get highly qualified staff as per the market scenario and we have good consultants on our panel who always have good candidates in their database. Above all our HR is efficient enough to recruit the right candidate as per the project requirement.

We are located in Mohali (Punjab) and it is also a satellite town of city beautiful Chandigarh. This city is having a very good infrastructure in regards to communication as well as road and Air traffic and also have international Airport.

We offer our client very flexible working style as per their need, policies, processes, compliance , data security procedures, ethics and if required we also provide them the isolated area in the office premises to the employees working on the client’s project if desired by our client and provide environment to client as its own extension of offshore employees.

Of Course, Client can visit our offshore office and can have a one on one interaction with employees working on client’s project. We assist our clients in getting good accommodation in hotel and also provide them the transportation facility.

We at knowbility solutions are committed to providing best of services to our customers by keeping privacy of our customer at priority and strict measure are taken to endure client’s data as well. We at Knowbility Solutions adhere to rules and regulations and strictly ensure the compliance while calling for our clients to generate leads, telemarketing, etc. with the National do not call registered numbers, a list to which citizens can add their phone numbers to avoid receiving any telemarketing calls, etc.

We have helped companies to increase their revenue by providing best of services to their customers as customers have high expectations for the customer service provided by brands. They not only want their issues addressed, they want them handled quickly and efficiently and when time sensitive matter arises, customer prefers to call immediately to contact the company’s customer care services. Its critical and urgent for the customer calling for support or service and availability of a representative or customer care specialist can provide assistance to the customer 24 * 7 or during the time frame when customer can call.